Your personal information matters to us. This Privacy Policy explains in detail how we collect, use, and protect your data.
Jlllevo's commitments and measures to safeguard your privacy
Jlllevo ("we", "us", "platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how jlllevo collects, processes, stores, and protects your personal information when you use our website, mobile application, and related services ("Services").
By using our services, you agree to the processing of your information as described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
Important: This policy has been drawn up in accordance with international data protection standards and applicable law. jlllevo reserves the right to update this policy at any time, and you will be duly notified of any changes.
This policy applies to all registered members, visitors, and anyone who interacts with our platform in any way. We are committed to protecting the data of all users accessing our services from Bangladesh.
Jlllevo collects various types of information from you — some provided directly by you, and some collected automatically.
| Data type | Example | When It Is Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial information | BKash/Nagad number, bank account details | During deposits and withdrawals |
| Address Details | Current address, district, division | During KYC Verification |
| Documents | National ID card, passport photo | During identity verification |
Jlllevo uses your data only for specific, legitimate purposes. We never use your information unnecessarily. Each purpose for which your data is used is outlined in detail below:
Your Preferences: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your settings or by contacting our support team. However, important account notifications cannot be turned off.
Jlllevo never sells or rents your personal information to third parties. However, in certain circumstances, your information may be shared with the following parties:
We work with trusted third-party service providers who carry out specific functions on our behalf. These include:
These partners are bound by strict confidentiality agreements and may only use your data for the specified purposes.
We may be required to share information with legal authorities in the following circumstances:
Our commitment: We never share your information without your consent, except where required by law. Any sharing of data is kept to the minimum necessary.
Jlllevo uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and keep our services running smoothly.
You can turn off non-essential cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the site. For detailed instructions on managing cookie settings, refer to your browser's help section.
Jlllevo does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data type | Retention Period | Purpose |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Gaming history | 3 years | Dispute Resolution |
| Log Files | 1 Year | Security monitoring |
| Marketing Data | Until Consent Is Withdrawn | Your Preferences |
Once the retention period ends, your data is securely deleted or anonymized so that no individual can be identified from it.
Every member of jlllevo has certain fundamental rights over their own data. We respect these rights and make it easy for you to exercise them.
To Exercise Your Rights: Email us at support@jlllevo.net or reach out via live chat. We are obligated to respond to your request within 30 days.
Jlllevo uses industry-leading security technologies and practices to protect your information. Our security framework is built across multiple layers, ensuring protection against any type of threat.
In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible. Remedial action will be taken and effective measures will be put in place to prevent recurrence.
Jlllevo's services are strictly for individuals aged 18 and above. We do not knowingly collect information from or provide services to minors.
Age is verified at the point of registration and confirmed through identity documents during the KYC process. If a user is found to be under 18, their account will be immediately suspended and any collected data will be deleted.
A note for parents: If your child has accidentally registered on our platform, please contact us at support@jlllevo.net. We will promptly close the account and permanently delete all associated data.
Jlllevo may update this Privacy Policy from time to time. Changes may be prompted by new legal obligations, technological developments, or improvements to our services.
Continued use of our services after an updated policy takes effect will be considered your automatic acceptance of the new terms. We recommend visiting this page regularly.
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please get in touch with us. Our privacy team will carefully review every request you submit.
Our commitment: We take every privacy-related request from you with the utmost seriousness. Your trust is our most valuable asset.
Your data is fully protected. Join jlllevo today and enjoy gaming with complete peace of mind.
Answers to the most frequently asked questions about how we protect your data